End User License Agreement (EULA)
This End User License Agreement ("Agreement") is a legal agreement between you ("User," "you," or "your") and RO Plant Services ("Company," "we," "us," or "our") for the use of the RO Plant Service Platform application ("Application," "App," or "Service").
By downloading, installing, accessing, or using the Application, you agree to be bound by the terms and conditions of this Agreement. If you do not agree to these terms, do not use the Application.
1.1 "e;Application"e;
means the RO Plant Service Platform software application, including all features, functionality, and services provided through the platform.
1.2 "e;User Account"e;
means the account created by you to access and use the Application, which may be either an Individual Account or Business Account.
1.3 "e;Content"e;
means all data, information, text, graphics, and other materials uploaded, submitted, or transmitted through the Application.
1.4 "e;Third-Party Services"e;
means QuickBooks Online, BML Payment Gateway, and other integrated services.
2.1 Limited License
Subject to your compliance with this Agreement, Company grants you a limited, non-exclusive, non-transferable, revocable license to use the Application for your personal or business purposes in accordance with this Agreement.
2.2 Restrictions
You may not:
- Copy, modify, distribute, sell, or lease any part of the Application
- Reverse engineer, decompile, or disassemble the Application
- Use the Application for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to the Application or its related systems
- Use automated systems to access the Application without express written permission
- Interfere with or disrupt the Application's functionality or security
3.1 Account Types
The Application supports two types of user accounts:
- Individual Accounts for personal use
- Business Accounts for commercial entities
3.2 Registration Requirements
To use the Application, you must:
- Provide accurate and complete registration information
- Verify your email address through our verification process
- Maintain the security and confidentiality of your account credentials
- Promptly update any changes to your account information
3.3 Account Responsibility
You are responsible for all activities that occur under your account and for maintaining the confidentiality of your login credentials.
4.1 Permitted Uses
You may use the Application to:
- Browse and purchase products through our storefront
- Manage your orders and delivery preferences
- Request quotations for products
- Set up and manage product reminder notifications
- Access your order history and account information
4.2 Business Users
Business users may additionally:
- Access products and pricing available exclusively to business customers
- Receive invitations to join business accounts through secure email tokens
5.1 QuickBooks Integration
The Application integrates with QuickBooks Online to:
- Synchronize product information and pricing
- Generate invoices and track payments
- Maintain accurate inventory and order records
5.2 Payment Processing
Payment transactions are processed through BML Payment Gateway. We do not store your payment card information on our servers.
5.3 Third-Party Terms
Your use of integrated third-party services is subject to their respective terms of service and privacy policies.
6.1 Payment Methods
The Application supports multiple payment methods:
- Cash payments (invoiced through QuickBooks)
- Card payments (processed through BML Payment Gateway)
6.2 Delivery Options
We offer the following delivery methods:
- Store pickup
- Home/address delivery (limited to Malé, Hulhumalé, and Vilimalé)
- Boat delivery (with additional contact and location requirements)
THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. COMPANY'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE APPLICATION IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
This Agreement shall be governed by and construed in accordance with the laws of Maldives. Any disputes arising under this Agreement shall be resolved through binding arbitration.
For questions about this Agreement, please contact us at: [CONTACT EMAIL]